Effective Date: July 2026
Welcome to Astro Portrait.
These Terms & Conditions ("Terms") govern your access to and use of the Astro Portrait website, products, and services (collectively, the "Services").
By accessing our website, placing an order, purchasing a product, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or purchase our Services.
Astro Portrait provides personalized digital astrology reports based on the birth information voluntarily submitted by customers.
Our reports are created specifically for the individual customer and delivered exclusively in digital format.
The Services are intended for personal use only and are not licensed for commercial redistribution unless expressly authorized in writing by Astro Portrait.
By using our Services, you confirm that:
If you are using the Services on behalf of another individual or organization, you represent that you have the authority to bind that person or entity to these Terms.
Astro Portrait offers personalized digital astrology reports generated using the birth information provided by the customer during the ordering process.
Depending on the selected product, reports may include personalized interpretations relating to personality traits, relationships, career, financial tendencies, life patterns, strengths, challenges, compatibility, annual forecasts, and other astrology-related topics.
Each report is created specifically for the customer based on the information submitted at the time of purchase.
Because every report is individually prepared, no two reports are identical.
Our Services provide astrology-based interpretations intended solely for personal insight, self-reflection, and entertainment.
Astro Portrait does not provide medical, psychological, psychiatric, legal, financial, investment, tax, or other professional advice.
Customers remain solely responsible for all personal, financial, legal, medical, and life decisions they make based on any information contained within our reports.
By placing an order through our website, you agree to provide complete, accurate, and up-to-date information necessary for the preparation of your personalized astrology report.
You are solely responsible for ensuring that all birth information submitted during the ordering process is accurate.
Incorrect or incomplete birth details may result in an inaccurate report. Astro Portrait is not responsible for reports generated using incorrect information supplied by the customer.
We reserve the right to refuse, suspend, or cancel any order if we reasonably believe that fraudulent activity, abuse of our Services, unauthorized payment methods, or violations of these Terms have occurred.
All prices displayed on our website are shown in the currency indicated during checkout.
Prices may be changed at any time without prior notice. However, any price changes will not affect orders that have already been successfully placed and paid.
Full payment is required before work on your personalized report begins.
Payments are securely processed through trusted third-party payment providers. Astro Portrait does not collect or store your complete payment card information.
If a payment is declined, cancelled, reversed, or determined to be fraudulent, we reserve the right to cancel the associated order without providing the requested service.
Astro Portrait provides digital products only. No physical products are shipped.
Personalized astrology reports are delivered electronically to the email address provided during checkout.
Delivery times may vary depending on order volume, weekends, public holidays, technical maintenance, or other operational circumstances.
Estimated delivery times are provided for informational purposes only and do not constitute a guaranteed delivery deadline.
Customers are responsible for ensuring that the email address provided during checkout is accurate and capable of receiving email attachments.
By using our Services, you agree that you will:
Any misuse of the Services may result in suspension or permanent termination of access.
Some features of our Services may require you to provide contact information, including your email address, in order to receive purchased products, customer support, or service-related communications.
You are responsible for maintaining access to the email address used when placing your order.
Astro Portrait is not responsible for delays or failed delivery resulting from incorrect email addresses, spam filters, full mailboxes, or other circumstances outside our reasonable control.
Unless otherwise stated, all content available on the Astro Portrait website, including but not limited to text, graphics, illustrations, icons, logos, website design, layouts, software, downloadable materials, reports, and all other intellectual property, is owned by Astro Portrait or licensed to us and is protected by applicable copyright, trademark, and intellectual property laws.
Purchasing a personalized astrology report does not transfer ownership of any intellectual property rights to the customer.
All rights not expressly granted under these Terms remain reserved by Astro Portrait.
Upon successful purchase, Astro Portrait grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access, download, and use your personalized report solely for your personal, non-commercial use.
This license does not permit you to:
Unauthorized use of our reports may violate copyright and other applicable laws.
You agree not to use the Services in any manner that:
We reserve the right to suspend or permanently terminate access to our Services if these Terms are violated.
Astro Portrait provides personalized astrology reports for informational, self-reflection, and entertainment purposes only.
While every report is carefully prepared using the birth information provided, we make no representations or warranties regarding the completeness, accuracy, reliability, suitability, or future outcome of any interpretation, recommendation, or prediction contained within our reports.
Astrology is inherently interpretative in nature and should not be relied upon as a substitute for professional advice in medical, psychological, legal, financial, investment, tax, or other professional matters.
To the maximum extent permitted by applicable law, Astro Portrait, its owners, employees, contractors, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of our website, Services, or reports.
This limitation includes, without limitation, loss of profits, loss of business opportunities, emotional distress, loss of data, business interruption, or any decisions made by you based on information contained within our reports.
Your use of our Services is entirely at your own discretion and risk.
Where liability cannot legally be excluded, our total aggregate liability shall not exceed the amount actually paid by you for the specific product giving rise to the claim.
Due to the personalized nature of our Services, each astrology report is created specifically for an individual customer using the birth information provided during checkout.
Customers may request cancellation only before work on their personalized report has begun. Once preparation of the report has started, the order cannot be cancelled.
Because our products are personalized digital goods created specifically for each customer, completed reports are generally non-refundable except where required by applicable consumer protection laws.
If you experience a technical issue preventing delivery of your purchased report, please contact us and we will make reasonable efforts to resolve the issue promptly.
Additional details regarding refunds are available in our separate Refund Policy, which forms part of these Terms.
Astro Portrait shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control.
Such events may include, but are not limited to:
You agree to defend, indemnify, and hold harmless Astro Portrait, its owners, affiliates, contractors, employees, and service providers from and against any claims, liabilities, damages, losses, expenses, and legal fees arising out of:
We reserve the right to suspend or terminate access to our Services, without prior notice, if we reasonably believe that you have violated these Terms or engaged in fraudulent, abusive, or unlawful conduct.
Termination does not affect any rights or obligations that arose prior to the date of termination.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Slovenia, without regard to its conflict of law principles.
Nothing in these Terms limits any mandatory consumer rights that may apply under the laws of your country of residence.
We encourage customers to contact us first in order to resolve any questions or disputes informally.
If a dispute cannot be resolved through good-faith negotiations, it shall be submitted to the competent courts of the Republic of Slovenia, unless mandatory consumer protection laws require otherwise.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms & Conditions, together with our Privacy Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and Astro Portrait regarding the use of our Services and supersede all prior communications and understandings relating to the subject matter herein.
If you have any questions regarding these Terms & Conditions, please contact us:
Astro Portrait
Website: https://astro-portrait.com
Email: support@astro-portrait.com
We will make reasonable efforts to respond to inquiries as soon as possible.